South Bethany's police department has said it mans a Non-Emergency Hot-Line for people to use to relay information. It's for things that don't merit a 911 call, but are still important.
If an officer is unavailable to pick up, a voice message can be left. That's the way its supposed to work, anyway.
Recently, an owner was unable to leave a message on this hot-line. A council member confirmed that the in-box wouldn't take messages. He discussed it with an officer who seemed aware of the situation. The council member then turned to the town manager to fix the problem.
The problem was quickly found. The hot-line's message inbox was filled with messages dating all the way back to 2012. The in-box has been cleared and is now open to homeowners.
The town manager informed the police chief of the action she had taken. He subsequently informed the council member that the problem he reported had been solved.